We strive to schedule every patient for an appointment at the earliest time possible. During this scheduling process, the seriousness of the client’s condition is thoroughly assessed and scheduled accordingly, again, at the earliest time plausible. Should the patient need assistance within a shorter time frame due to the urgency of their condition, they will definitely be placed at the head of the queue.
Emergency situations can always arise, which in turn could cause a slight delay in a patient’s schedule. If this is the case, we promise to inform all affected patients, and do everything in our power to honor the schedule on time, or make minor adjustments as necessary.
In the event that a patient chooses to cancel their appointment (for whatever reason they may have), they are given every right to do so. However, this establishment implores patients who are looking to cancel to inform the office personnel of their intentions at least 24-hours before the set appointment.
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